The pre-production/vendor sample packages for Little Duck Organics arrived today from our packaging supplier.  Although everyone who has seen them up until this point has said that they look great, I’d be lying if I said that I was 100% happy with the quality.  As a designer, I know what the raw design files looked like before they were sent to the manufacturer.  When I compare the files to the actual packages, I immediately pick out the inconsistencies.
For example:

The Blueberry bar is purple instead of blue. (CMYK issue)
The white backdrop on many of the dark green letters is off-centered (printer [...]

Bravo Fairpoint Communications.
It took you less than one week to change your High Speed Internet Service Plan Pricing Page to reflect the complaints that I voiced in my last blog post.
The change came pretty darn quick if you ask me.  I’m not sure if I should chalk this up as a coincidence or if I should claim this change as the product of my previous rant.  Either way, I’m glad that Fairpoint made the change and now discloses the ugly fact that you need to be a voice customer to take advantage of their advertised rates (Still makes no [...]

UPDATE 4/3/09: Less than a week after I wrote this post, Fairpoint updated their website to reflect the changes that I wrote about in the post below.  You can see my response to the changes here.
I write this post to express my complete dissatisfaction with Fairpoint Communications and its complete lack of customer service and support.  The way they treat their customers is completely disgraceful.  I wish I had another option and I would disconnect my service permanently.
Comcast, I beg you, please come to Jaffrey.
With that out of the way, let me share with you my short story:
For the last [...]